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Customer Comments


The success of Victory Ford Lincoln depends on the quality of relationships between Victory Ford, our employees, our customers, our suppliers and the general public. Our customer's impression of the dealership and their interest & willingness to purchase from us is greatly formed by the people who serve them. In a sense, regardless of your position, you are Victory's ambassador.  The more goodwill we promote, the more our customers will respect and appreciate Victory Ford Lincoln, our products and our services.

Amidst all of the changes happening at Victory, Ford Motor Company and the Chatham area itself, one thing will always remain constant; and that's putting the customer first. It's not just an advertising slogan, nor a hollow promise. With Victory Ford Lincoln, customer satisfaction will always be our first priority. It's needed for our success, it will always be that way and will never change.



Hear What Our Customers Have to Say


   

Luc Caron picking up his brand new 2012 Club of America Edition Ford Mustang from Jeff Ameel.

-May 4th, 2012

"Jay Kelly"

"Jay Kelly at Victory Ford in Chatham, Ontario was excellent to deal with. He was very helpful to me and I appreciated the time and patience he had with me. I would recommend Jay to family, friends and associates. Thank you."

S. Vandermeersch

-From Ford Customer Surveys

"Jeff Ameel"

"I was very impressed with Jeff. The best car salesman I have ever dealt with. Knew his stuff and was not pushy. I would like to buy another car from him in a couple years."

J. Vanuden

-From Ford Customer Surveys

"Victory Ford Lincoln"

"My overall experience was great. This is my first vehicle and they walked me through everything. Willing to answer and found ways to help me save money. I would totally buy a Ford again. Thanks,"

S. Vaughn

-From Ford Customer Surveys

"Peggy Lamarsh"

"Everything was perfect. Peggy handled everything and should be given a pat on the back for the job she is doing. She had my truck picked up from where I was working and it was ready when I picked it up."

G. Cowan

-From Ford Customer Surveys

"Jay Kelly"

"Jay Kelly has found the car I wanted and has treated my quite fairly."

K. Green

-From Ford Customer Surveys

"Larry Giordano"

"Larry, the salesman, is one of the best we have ever dealt with!"

P. MacDonald

-From Ford Customer Surveys

"Mark Chappus"

"I was very pleased with the service I received on my new vehicle. I was worried that when I hadn't purchased the vehicle there, they might not service it. But the gentleman I spoke to said, 'No problem, they would look after all my needs.'"

B. Griffith

-From Ford Customer Surveys

"Jeff Ameel"

"This purchase was the most pleasant experience I've had buying a new vehicle. The salesperson was very polite and professional. He is an asset to that dealership. The car I wanted was at another dealership of theirs. He drover me there to pick it up. I was very impressed. Will come back for my future vehicle needs. :) "

K. Carder

-From Ford Customer Surveys

"Larry Giordano"

"I have purchased about 11 new Ford, Mercury and Lincoln vehicles and Larry was the most knowledgeable."

T. Foster

-From Ford Customer Surveys

"Peggy LaMarsh"

"I am very satisfied with the personal Customer Service treatment given whenever I go in for Service. Victory Ford has an Excellent Staff of Caring people who know how to give Excellent Customer Service. I worked for many years in customer service myself and recognize Excellent Customer Service when I receive it. I am very happy with my 2007 Focus."

W. Shreve

-From Ford Customer Surveys

"Mark Chappus"

"Happy with service. The personnel in service are very good and helpful."

T. Eskritt

-From Ford Customer Surveys

"Jeff Ameel"

"We visited many car lots that day and Victory Ford was the only place where a person came out to help us. Jeff recommended the Escape by what we described of the vehicle we wanted and it is the best vehicle we have owned. (I traded in a Jaguar). We are thrilled with our vehicle and Jeff."

G. Koszlof

-From Ford Customer Surveys

"Jay Kelly"

"Very professional so far in my dealings. I have just received this vehicle in November and this is only December. But I would highly recommend this company so far as I am quite pleased with the Salesman and dealership in General. Would at present rate this dealership and people working there as quite knowledgeable and most of all friendly."

R. Howes

-From Ford Customer Surveys

Contact Information

Victory Ford Lincoln Sales

370 RICHMOND STREET

CHATHAM, ON N7M 1P8
sales Sales:
1 (888) 467-0394

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